“ If your users have many questions, it's a failure of your primary site design. It becomes not so much customer support, as much as customer complaints. ”
- Jakob Nielsen- Copy
- 952
“ That's a big credibility booster. It's not just you saying it, but there's actually someone else who's saying it as well. ”
- Jakob Nielsen- Copy
- 2.8K
“ That's a big credibility booster. It's not just you saying it, but there's actually someone else who's saying it as well. ”
- Jakob Nielsen- Copy
- 3.6K
“ That's a big credibility booster. It's not just you saying it, but there's actually someone else who's saying it as well. ”
- Jakob Nielsen- Copy
- 1.1K
“ People are extremely good at screening out things and focusing in on a small number of salient page elements. ”
- Jakob Nielsen- Copy
- 411
“ Investors want to understand what a company does,... Tech companies seem incapable of explaining their products in layman's terms, preferring to keep it a deep secret what they do. ”
- Jakob Nielsen- Copy
- 2.3K
“ It's an extra burden on the user, too. People are on the Web not to enjoy your Web design, but to get something done. ”
- Jakob Nielsen- Copy
- 990
“ That's a big credibility booster. It's not just you saying it, but there's actually someone else who's saying it as well. ”
- Jakob Nielsen- Copy
- 1.8K
“ It's an extra burden on the user, too. People are on the Web not to enjoy your Web design, but to get something done. ”
- Jakob Nielsen- Copy
- 486
“ It's an extra burden on the user, too. People are on the Web not to enjoy your Web design, but to get something done. ”
- Jakob Nielsen- Copy
- 159
“ If your users have many questions, it's a failure of your primary site design. It becomes not so much customer support, as much as customer complaints. ”
- Jakob Nielsen- Copy
- 1.5K
“ If your users have many questions, it's a failure of your primary site design. It becomes not so much customer support, as much as customer complaints. ”
- Jakob Nielsen- Copy
- 2.4K
“ Before, once it has been aired, it's gone, and it doesn't really contribute to our knowledge space. ”
- Jakob Nielsen- Copy
- 3.6K
“ It's about time we start using more multimedia to convey information,... Good multimedia design is similar to film design. The goal is not to be flashy. ”
- Jakob Nielsen- Copy
- 1.8K
- 1