“ An individual without information can't take responsibility. An individual with information can't help but take responsibility.'. ”
- Jan Carlzon- Copy
- 3.8K
“ I learned that, before you reach an objective, you must be ready with a new one, and you must start to communicate it to the organization. But it is not the goal itself that is important. ”
- Jan Carlzon- Copy
- 2.1K
“ I learned that, before you reach an objective, you must be ready with a new one, and you must start to communicate it to the organization. But it is not the goal itself that is important. ”
- Jan Carlzon- Copy
- 2.4K
“ An individual without information can't take responsibility. An individual with information can't help but take responsibility.'. ”
- Jan Carlzon- Copy
- 2.2K
“ If you are not serving your customer, you better be serving someone who is. ”
- Jan Carlzon- Copy
- 2.1K
“ I learned that, before you reach an objective, you must be ready with a new one, and you must start to communicate it to the organization. But it is not the goal itself that is important. ”
- Jan Carlzon- Copy
- 3.3K
“ An individual without information can't take responsibility. An individual with information can't help but take responsibility.'. ”
- Jan Carlzon- Copy
- 2.7K
“ Problems are solved on the spot, as soon as they arise. No front-line employee has to wait for a supervisor's permission. ”
- Jan Carlzon- Copy
- 3.5K
“ Problems are solved on the spot, as soon as they arise. No front-line employee has to wait for a supervisor's permission. ”
- Jan Carlzon- Copy
- 1.5K
“ Problems are solved on the spot, as soon as they arise. No front-line employee has to wait for a supervisor's permission. ”
- Jan Carlzon- Copy
- 1.8K
“ Problems are solved on the spot, as soon as they arise. No front-line employee has to wait for a supervisor's permission. ”
- Jan Carlzon- Copy
- 2.9K
“ Problems are solved on the spot, as soon as they arise. No front-line employee has to wait for a supervisor's permission. ”
- Jan Carlzon- Copy
- 2.2K
“ I learned that, before you reach an objective, you must be ready with a new one, and you must start to communicate it to the organization. But it is not the goal itself that is important. ”
- Jan Carlzon- Copy
- 3.3K
“ An individual without information can't take responsibility. An individual with information can't help but take responsibility.'. ”
- Jan Carlzon- Copy
- 789
“ I learned that, before you reach an objective, you must be ready with a new one, and you must start to communicate it to the organization. But it is not the goal itself that is important. ”
- Jan Carlzon- Copy
- 64
“ Problems are solved on the spot, as soon as they arise. No front-line employee has to wait for a supervisor's permission. ”
- Jan Carlzon- Copy
- 1.8K
“ I learned that, before you reach an objective, you must be ready with a new one, and you must start to communicate it to the organization. But it is not the goal itself that is important. ”
- Jan Carlzon- Copy
- 3.9K
“ Problems are solved on the spot, as soon as they arise. No front-line employee has to wait for a supervisor's permission. ”
- Jan Carlzon- Copy
- 2.6K
“ I learned that, before you reach an objective, you must be ready with a new one, and you must start to communicate it to the organization. But it is not the goal itself that is important. ”
- Jan Carlzon- Copy
- 162
“ I learned that, before you reach an objective, you must be ready with a new one, and you must start to communicate it to the organization. But it is not the goal itself that is important. ”
- Jan Carlzon- Copy
- 2.4K
“ Problems are solved on the spot, as soon as they arise. No front-line employee has to wait for a supervisor's permission. ”
- Jan Carlzon- Copy
- 3.2K
“ An individual without information can't take responsibility. An individual with information can't help but take responsibility.'. ”
- Jan Carlzon- Copy
- 3.3K
“ I learned that, before you reach an objective, you must be ready with a new one, and you must start to communicate it to the organization. But it is not the goal itself that is important. ”
- Jan Carlzon- Copy
- 1.5K
“ I learned that, before you reach an objective, you must be ready with a new one, and you must start to communicate it to the organization. But it is not the goal itself that is important. ”
- Jan Carlzon- Copy
- 3.8K
“ Problems are solved on the spot, as soon as they arise. No front-line employee has to wait for a supervisor's permission. ”
- Jan Carlzon- Copy
- 3.5K
“ I learned that, before you reach an objective, you must be ready with a new one, and you must start to communicate it to the organization. But it is not the goal itself that is important. ”
- Jan Carlzon- Copy
- 3K
“ I learned that, before you reach an objective, you must be ready with a new one, and you must start to communicate it to the organization. But it is not the goal itself that is important. ”
- Jan Carlzon- Copy
- 2.7K
“ Problems are solved on the spot, as soon as they arise. No front-line employee has to wait for a supervisor's permission. ”
- Jan Carlzon- Copy
- 2.1K
“ Problems are solved on the spot, as soon as they arise. No front-line employee has to wait for a supervisor's permission. ”
- Jan Carlzon- Copy
- 3.5K
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